Last Updated: [Insert Date of Publication, e.g., October 26, 2023]

Welcome to Oilcrafts. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit and make a purchase from https://oilcrafts.com (the “Site”).

1. Who We Are

Our website address is: https://oilcrafts.com. We are a dedicated online retailer specializing in gallery-quality canvas art.

2. Information We Collect

We collect information about you in a few different ways to provide and improve our services.

a) Information You Provide to Us:

  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this as “Order Information.”
  • Contact Information: When you contact us for customer support via email or WhatsApp, we collect your name, email address or phone number, and the contents of your message.

b) Information We Collect Automatically:

  • Cookies and Usage Data: Like most websites, we use cookies to enhance your browsing experience. Cookies are small data files that are placed on your device or computer. We use them to remember what’s in your shopping cart, understand site traffic, and improve our website’s functionality. You can control and manage cookies through your browser settings.
  • Analytics: We use third-party services like Google Analytics to collect standard internet log information and details of visitor behavior patterns. This helps us understand things like the number of visitors to various parts of the site, but this information is processed in a way that does not personally identify anyone.

3. How We Use Your Information

We use the information we collect for several purposes:

  • To Fulfill Your Orders: We use your Order Information to process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Communicate With You: We use your contact details to respond to your inquiries, provide customer support, and send you updates about your order.
  • To Improve Our Site: We use analytics data to understand how our customers use the Site, which helps us optimize our product offerings and improve the user experience.
  • To Prevent Fraud: We may screen orders for potential risk or fraudulent activity.

4. Sharing Your Information

We do not sell your personal information. We only share your data with trusted third-party service providers who help us operate our business. These include:

  • Payment Processors: To securely process your payments (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.
  • Shipping Carriers: To deliver your order to you (e.g., FedEx, DHL).
  • Spam Detection Services: Visitor comments or reviews (if enabled) may be checked through an automated spam detection service.

We may also share your information to comply with applicable laws and regulations, to respond to a lawful request such as a subpoena, or to otherwise protect our rights.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for administrative, legal, and customer service purposes.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
  • Right to Erasure (Right to be Forgotten): You can request that we erase your personal data from our records. Please note that we may be required to retain certain information for legal or administrative purposes (e.g., records of past sales).

To exercise any of these rights, please contact us using the information below.

7. Embedded Content from Other Websites

Articles or pages on this site may occasionally include embedded content (e.g., videos from YouTube, posts from Instagram). Embedded content from other websites behaves in the exact same way as if you had visited the other website.

These websites may collect data about you, use cookies, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: [linyihan19990923@gmail.com]
WhatsApp: [+86 139 5953 8129]