Privacy Policy | Oilcrafts | How We Protect Your Data Security

Privacy Policy for Oilcrafts

Last Updated: November 12, 2025

Welcome to Oilcrafts. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, process, and safeguard your data when you visit, browse, or make a purchase from https://oilcrafts.com (the “Site”). Your trust is the cornerstone of our craft, and that extends to how we handle your data.

1. Who We Are

Our website address is: https://oilcrafts.com. We are a dedicated online retailer specializing in museum-grade Giclée canvas wall art, committed to transforming iconic moments into timeless masterpieces for your home.

2. Information We Collect

To provide you with a seamless shopping experience and to fulfill your orders, we collect information in a few key ways.

a) Information You Provide to Us:

Order Information: When you place an order, we collect the details necessary to process and ship your purchase. This includes your name, billing address, shipping address, email address, and phone number.
Contact Information: When you contact our customer service team via our contact form, email, or WhatsApp, we collect your name, contact details, and the contents of your message to assist you effectively.
Account Information: Should you choose to create an account, we will store your name, email address, and order history for your convenience.

b) Information We Collect Automatically:

Cookies and Usage Data: Like most e-commerce websites, we use cookies to enhance your browsing experience. Cookies are small data files placed on your device that help us remember your preferences, keep items in your shopping cart, and understand how visitors interact with our Site. You can control cookie settings through your web browser.
Analytics Data: We utilize third-party services like Google Analytics to collect standard internet log information and details of visitor behavior patterns. This helps us understand site traffic, popular products, and overall user engagement. This data is processed in a way that does not personally identify anyone.

3. How We Use Your Information

We use the information we collect for several important purposes:

To Fulfill Your Orders: Your Order Information is essential for processing payments, arranging for shipping, and providing you with order confirmations and invoices.
To Communicate With You: We use your contact details to respond to your inquiries, provide customer support, and send you important updates about your order status.
To Improve Our Site and Services: By analyzing usage data, we can optimize our website layout, improve our product offerings, and enhance the overall customer experience.
To Prevent Fraud: We may use order information to screen for potential risk or fraudulent activity to protect both you and our business.

4. Sharing Your Information

Your privacy is paramount. We never sell your personal information. We only share your data with trusted third-party partners who help us operate our business and fulfill your orders. These partners include:

Payment Processors: To securely process your payments (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.
Shipping Carriers: To deliver your canvas art to you (e.g., FedEx, DHL).
Spam Detection Services: Visitor comments or reviews (if enabled) may be checked through an automated spam detection service to maintain the integrity of the Site.

We may also share your information to comply with applicable laws and regulations, to respond to a lawful request such as a subpoena, or to otherwise protect our legal rights.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records. This is necessary for administrative, legal, and customer service purposes (e.g., processing returns or addressing queries about past orders). We will retain this information unless and until you ask us to delete it.

6. Your Data Rights

You have rights over your personal data. Depending on your location, these may include:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You can ask us to correct any information you believe is inaccurate or incomplete.
Right to Erasure (Right to be Forgotten): You can request that we erase your personal data from our records. Please note that we may be required to retain certain information for legal or administrative obligations (e.g., sales records for tax purposes).

To exercise any of these rights, please contact us using the details provided below.

7. Embedded Content from Other Websites

Pages on this Site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if you had visited the other website. These external sites may collect data about you, use cookies, and monitor your interaction with that content.

8. Children’s Privacy

Our Site is intended for a general audience and is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request its deletion.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please do not hesitate to contact us: